We currently ship to all countries within the European Union, selected EEA destinations, the United Kingdom, and the United States. We’re working on expanding further so our journals can get to everyone who loves them as much as we do. If you live outside our current shipping regions, please get in touch with us - we’ll gladly explore the options and do our best to make it happen.
How much does shipping cost?
Shipping is calculated based on your location and is always free within EU over 75€ and worldwide over 150€. We work with GLS and UPS and you will always know the shipping price before you purchase.
When will I get my order?
We aim to ship all orders within 1 business day. Once your parcel is on its way, you’ll receive a tracking link so you can follow its journey. Delivery times depend on your location, but most orders arrive quickly within the EU.
Can I change or cancel my order?
We start preparing your order as soon as it’s placed, so changes or cancellations aren’t always possible. If you need to adjust something, please email us right away at info@hlou.eu.
Do you offer wholesale?
Yes! We love working with aligned shops, studios, and wellness spaces. For wholesale or larger partnership inquiries, please contact us at b2b@hlou.eu.
